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Privacy policy

Based in Silicon Valley, WebByline is a leading creative agency. Our expertise and experience allows us to provide our clients with a range of solutions, including online marketing services, professional and polished website design, CMS systems, eCommerce solutions, SEO, mobile marketing, pay per click, social media and online reputation management.

Our Commitment to Privacy

We respect the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy.

We do not sell, rent or share or in any other way use personally-identifying information collected during your use of our Web site without your permission.

The Information We Collect

At the time you register on our site or request a quote, we collect and store your name, address, and other personally-identifying information. At the time you make a purchase request, we collect your credit card number and other personally-identifying information.

The customer information we collect is categorized as follows:

  • Application Information–information that you provide to us through our Web site and through other means. Examples include your physical address, zip code and phone number.
  • Transaction and Experience Information–information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses.
  • Information from Outside Sources–information from outside sources regarding your credit, background and other relationships. Examples include your employment history and public record information.

We need this information to provide goods and services that you request, to let you know of additional goods and services about which you might be interested, and to authorize our retail partners and service providers to provide services to you. We also use this information to customize your experience using our Web site.

We may also share the information we collect about you with third parties from one or more of the following categories:

  • Retailers.
  • Credit Card Companies.
  • Banks.
  • Government Agencies.

We may ask you for personally-identifying information at other times, such as if you enter into a promotion, post a classified ad, communicate with us, or complete a survey. If you opt-in to receive information regarding a promotion, you give us your permission to share your name and e-mail address with the third party offering the promotion.

In addition, we automatically gather general statistical information about our Web site and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, etc., but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. We use this data in the aggregate to determine how much our customers use parts of our site so we can improve our site. We may match user information we collect with offline data available from other sources in order to carry out our services and conduct target advertising and promotions more effectively.

As part of our service, we use cookies to store and sometimes track information about you. Some features of our site may be available only through the use of a cookie. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to reenter it; gather statistical information about usage by registered or unregistered users, research visiting patterns, and help target advertisements based on user interests; assist our retail partners track visits and process orders; and track progress and participation in promotions. In some instances, our retail partners and advertisers appearing at our site may use their own cookies. Preference and options configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to reenter your information more often and certain features of our site may be unavailable.

The Way We Use Information

We use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site’s content, layout, and services.

We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. You can opt out of receiving this information by sending an email to OptOut@Webbyline.com, and typing “Opt Out” in the subject line. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you.

We use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new service offerings and communications relevant to your use of the site. We will not send you promotions or announcements unless you give us permission to do so. You can opt out of receiving this contact by sending an email to OptOut@Webbyline.com, and typing “Opt Out” in the subject line

If you place a request for products or services, we use information to ship your order; if the products or services are from a retail partner, we may provide your relevant information to that retailer for purposes of the transaction. If you establish a credit account with us or our providers, we collect additional information, including billing information, credit card number and expiration date, and tracking information from checks or money orders.

We may also use or disclose information to resolve disputes, investigate problems, or enforce our User Agreement. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

We use your IP address to help diagnose problems with our server, to manage our Web site and to enhance our site based on the usage pattern data we receive.

During the normal course of doing business, we will continue to share your information among our business units, our affiliates and unaffiliated third parties as necessary in order to service your accounts with us.

Security

We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.  

Your account information and profile are password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.

Whenever you voluntarily disclose personal information online–for example on message boards, through e-mail or in chat areas–that information can be collected and used by others.

No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Children Under 13

Our website is not intended for children under 13 years of age.  However, we have no way of distinguishing the age of individuals who access our Web site, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.

Third Party Practices

The Privacy Policy of an advertiser or promotional service appearing at our site may differ from ours. We encourage you to read that policy before responding to the offer.

Changes to Our Policy

This Privacy Policy became effective on November 1, 2014. Any changes to our Privacy Policy will be communicated through our Web site at least 10 in advance of its effective date. Information collected before changes are made will be secured according to the previous Privacy Policy.

Your Consent

By using our Web site, you consent to the collection and use of this information in the manner we describe.